Get in Touch With Us
Got a question about something you've read on closecampsfield.org.uk, spotted an offer that needs updating, or want to flag an issue with one of the casino sites we cover? This page explains the best way to reach us and what we can actually help with.
The Best Way to Get in Touch
Email is the most reliable route to our team. Send your message to [email protected] and a member of the editorial team will read it personally — we don't rely on automated replies to do the work of a real response.
To help us get back to you faster, include a short line on what your message is about. A query about a specific brand's welcome offer needs a different answer to a general question about payment methods, and telling us upfront means we can route it properly the first time.
What We Can Help With
- Bonus and offer questions — If a welcome offer such as those from Betmica, Kikibet or the other brands featured on our trusted non GamStop casinos guide is unclear, ask us to clarify the wagering conditions or eligibility before you sign up.
- Corrections — Offers, terms and editorial ratings change. If you've noticed something on the site that looks outdated, incorrect or has since changed at the operator's end, let us know and we'll look into it.
- Site suggestions — If there's a topic around casinos not on GamStop, payment methods or how self-exclusion schemes work that you'd like us to cover in more depth, we're happy to hear it.
- Partnership or media enquiries — If you represent a casino brand, an affiliate network or a media outlet, introduce yourself and explain what you're looking to discuss.
- General account or support issues — We are an independent comparison site and don't operate any of the casinos we review. For deposit, withdrawal, account or verification problems, you'll need to contact the operator directly through their own support channels — we can point you in the right direction if you're not sure how.
What Happens After You Message Us
Every email is read by a real person, not filtered by a bot and set aside. We aim to respond within a couple of working days under normal circumstances, though enquiries that need checking against an operator's current terms — such as a bonus that's recently changed — may take a little longer to answer properly.
We won't ask for account passwords, deposit details or any sensitive financial information by email, and we'd encourage you to be cautious of anyone claiming to represent us who does.
A Note on Responsible Gambling
If your message touches on wanting support around your gambling habits, whether that's information on how self-exclusion schemes work or where to find independent support organisations, please say so. We're not a support service ourselves, but we can point you towards resources appropriate for your situation. Remember that this site is intended for adults aged 18 and over only.
Before You Write In
Many common questions — how ratings are worked out, what to check before joining a site, or how payment methods and bonuses typically work — are already covered in detail on our main comparison guide. It's worth a quick look before you get in touch, as you may find the answer there faster than waiting for a reply.
Otherwise, we're glad to hear from you. Thanks for taking the time to visit.